No Refund and No Exchange Policy
Effective Date: February 4th, 2024
Dear Valued Customer,
Thank you for choosing Lagu Luxury for your online watch and accessory purchases. We strive to provide you with high-quality products and excellent customer service. Before completing your purchase, please carefully review our no refund and no exchange policy.
-
No Refunds or Exchanges: All sales at Lagu Luxury are final. We do not offer refunds or exchanges on any products purchased through our online platform.
-
Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer service team immediately with clear pictures of the damaged or defective item, along with your order number. We will work with you to resolve the issue promptly.
-
Change of Mind: Unfortunately, we cannot process returns, exchanges, or refunds for a change of mind or if you have chosen an incorrect product. Please ensure that you carefully review your order before completing your purchase.
-
Shipping Costs: Customers are responsible for the shipping costs associated with returning items due to damage or defect. Lagu Luxury is not responsible for any lost or damaged return shipments.
-
Cancellations: Once an order is placed and confirmed, it cannot be canceled or modified. Please double-check your order before completing the payment.
-
Modification of Policy: Lagu Luxury reserves the right to modify this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. By continuing to make purchases on our platform, you acknowledge and agree to be bound by the updated policy.
By making a purchase on our website, you acknowledge and agree to abide by the terms and conditions of this no refund and no exchange policy.
If you have any questions or concerns, please feel free to contact our customer service team.
Thank you for your understanding and choosing Lagu Luxury!